Support and privacy requests

Tell us what you need help with.

This is the public support route for Moedim Field and MoedimAI operating services. Choose the request below so it reaches the right review path. Do not send passwords, authentication codes, identity documents, or detailed field evidence by ordinary email.

App and account support

Ask for help with sign-in, an organization-issued account, device activation, an assigned roster, offline work, or synchronization. Include the app version and a short description of what happened, but never include your password.

Email app support

Privacy or account deletion

Request access, correction, deletion, restriction, or another privacy choice. We may need to verify your identity. We will explain if certification, contract, safety, dispute, audit, or legal duties require us to retain a limited record.

Request privacy help or deletion

Security concern

If you believe an account, device, record, or Moedim service may be unsafe, use the security-reporting instructions. They explain what to include and what not to send by email.

Read security reporting guidance

Public contact: vivian@moedim.ai. MoedimAI Incorporated handles requests under the privacy notice and the program or organization terms that apply to the account.